Q1: How can I get your samples?
A: Free sample is available, but you have to pay for the express cost.
Q2: Can we order customized product or print the logo/ label as our own design?
A: Of course, we can open custom model according to your own design. However, you should provide the real sample or drawing. As for the logo or label, the surface handling is available: frosted, decaling, screen printing, color sprayed......
Q3: What about the delivery time?
A: For regular products, we will produce them in 3-5 work days after we receive your payment. For OEM products, the delivery time is 30-35 work days after we receive your payment.
Q4: How can we choose the shipping way?
A: For the small order, we will suggest you choose the express, such as the DHL/FEDEX/UPS/TNT etc. For the larger order, we will suggest you choose by sea. If you are urgent, you can choose by air. We will help you to choose the best efficient shipping way according to your detail requirements.
Q5: What can you do when appear quality problems after receiving?
A: We will abide by our quality promise according to the contract, and accept and compensate for some rejects bottles; but if timeout, please noted. So if appear quality problems, please contact us asap!
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